Description
Printflow – Total Printing & ICT Solutions

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Customer Service Assistant

Duties and Responsibilities
Key Duties and Responsibilities

* Engaging new customers.
* Inventory management.
* Conducting stocktakes and develop weekly sales reports.
* Responding to customer enquiries about services and products.
* Handling inquiries, problem resolution and order support.
* Selling products and services.
* Process payments.
* Electronically updating customer records.
* Taking and tracking orders.
* Gathers customer feedback to improve services.

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Qualifications and Experience
Knowledge, Skills and Abilities

* Minimum of Five (5) ‘O’ Levels.
* Diploma in Marketing Management or equivalent.
* Marketing Degree/Business Management Degree will be an added advantage.
* Communication Skills, Problem Solving, Product Knowledge and Patience.